NAET Refund Policy

First 14 Days

If you are dissatisfied at any time during the first 14 days after purchase, simply return all physical products we shipped to you in as-new condition. We will gladly refund the purchase price to the credit card originally used.

In order to obtain a full or partial refund under this policy, physical products should be shipped at your expense to the address listed below, must include your purchase information (such as a copy of your receipt) so that we can make a refund, and the products should be in merchantable condition (i.e. we could resell them because they’re in good condition). If media purchased is defective NAET will cover the cost of shipping.

Contacting Us

Email your refund requests to Please include the words “Refund Request” in the subject line of your email.

Send your written refund requests by first class postal mail to:
NAET Headquarters
OC Integrative Medicine / Pain Clinic

To serve you and others better in the future, we request (but do not require) that you tell us why you want a refund. We want satisfied customers.

Please remember that asking for a refund but continuing to use products purchased from us is the same thing as stealing and may also violate applicable intellectual property rights law.